This Privacy Policy explains how TriCan Advisory collects, uses, and protects personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
1. About This Policy
TriCan Advisory ("TriCan," "we," "us," or "our") is committed to protecting the privacy and confidentiality of personal information. This Policy applies to personal information collected through our website (tricanadvisory.com), through our professional services engagements, and through other interactions with clients, prospective clients, and job applicants.
By using our website or engaging our services, you consent to the collection, use, and disclosure of your personal information as described in this Policy.
2. Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide to us, including:
- Name, job title, and organization
- Email address, phone number, and mailing address
- Information submitted through our contact or inquiry forms
- Resumes, cover letters, and application materials submitted for career opportunities
- Information exchanged during meetings, calls, or correspondence
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, such as:
- Browser type and version
- IP address and general geographic location
- Pages visited, time spent on pages, and referring URLs
- Device type and operating system
This information is collected using standard technologies such as cookies and web server logs. It is used in aggregate to understand how our site is used and to improve user experience.
3. How We Use Your Information
We use personal information only for the purposes for which it was collected or to which you have consented, including:
- Responding to inquiries and providing requested information
- Delivering professional advisory services to clients
- Evaluating employment applications and managing recruitment
- Sending relevant communications about our services, news, or events (where you have opted in)
- Improving and maintaining our website
- Complying with legal and regulatory obligations
4. Disclosure of Personal Information
We do not sell, rent, or trade personal information to third parties. We may share personal information only in the following circumstances:
- Service providers: Trusted third-party vendors (e.g., IT support, cloud hosting) who assist us in operating our business, subject to confidentiality obligations.
- Legal requirements: Where required by law, court order, or regulatory authority.
- Professional obligations: As necessary to fulfil our duties under applicable professional standards (e.g., CPA requirements).
- Business transactions: In connection with a merger, acquisition, or sale of assets, where personal information may be transferred to a successor organization.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law or professional regulations. When personal information is no longer required, it is securely destroyed or anonymized.
6. Protecting Your Information
We take reasonable organizational, technical, and physical measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction. These measures include access controls, encrypted communications, and secure storage practices.
While we take privacy seriously, no transmission over the internet or electronic storage system is entirely secure. We encourage you to take precautions when sharing sensitive information electronically.
7. Cookies & Tracking
Our website may use cookies — small text files stored on your device — to improve functionality and understand site usage. You may configure your browser to refuse cookies; however, some features of our site may not function properly as a result.
We do not use cookies to collect personally identifiable information without your knowledge, and we do not engage in cross-site tracking or behavioural advertising.
8. Your Rights
Subject to applicable law, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent to certain uses of your information (where technically and legally feasible)
- Lodge a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, please contact us using the information below.
9. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any website you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page indicates when the Policy was most recently revised. Continued use of our website following any changes constitutes your acceptance of the updated Policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
- TriCan Advisory
- PO Box 61066, RPO Grant Park, Winnipeg, MB R3M 3X8, Canada
- Email: info@tricanadvisory.com